PRIVACY POLICY

Last updated: 11.02.19

INTRODUCTION
This privacy policy is about how Rosie Weston Nutrition collects, processes, stores and shares client’s data.

This Privacy Policy only relates to personal data collected by Rosie Weston Nutrition by using this website, completing a client questionnaire and by signing the terms of engagement forms during a consultation, through email, over the telephone or by post. Any personal data collected by Rosie Weston Nutrition is used in accordance with UK data protection legislation. By using the Site, you agree to the collection and use of information in accordance with this policy.

Users should be aware that if they access other websites, using the links provided, these are outside our control. If they provide personal data to other companies, the privacy policies of those companies determine the uses to which that information is put and the Rosie Weston Nutrition Privacy Policy will no longer apply.

THE DATA PROTECTION BILL 2017
Rosie Weston Nutrition complies with the principles of the Data Protection Bill 2017 in accordance with General Data Protection Regulations (GDPR).

PURPOSE OF DATA
The data we collect from clients is the data required to provide professional services to clients, communicate with clients and provide our service to clients. The data held by Rosie Weston Nutrition is collected at the time of contact and includes name, surname, home address, contact details and next of kin, email, phone number(s), health information including previous medical history, dietary, lifestyle, supplement and medicine details, biochemical test results, clinical notes and health improvement plans as well as GP contact information. We use this information in order to provide the client with direct healthcare. This means that the legal basis of our holding your personal data is for legitimate interest.

DISCLOSURES – SHARING OF DATA 

We will keep information about you confidential. We will only disclose your information with other third parties with your express consent with the exception of the following categories of third parties: 

  • Our registrant body, CNHC and our professional association, BANT, for the processing of a complaint made by you.

  • Any contractors and advisors that provide a service to us or act as our agents on the understanding that they keep the information confidential.

  • Anyone to whom we may transfer our rights and duties under any agreement we have with you.

  • Any legal or crime prevention agencies and/or to satisfy any regulatory request (eg, CNHC if we have a duty to do so or if the law allows us to do so.

We may share your information with supplement companies and biochemical testing companies as part of providing you with direct healthcare. We will not include any sensitive information.

We will seek your express consent before sharing your information with your GP or other healthcare providers. However, if we believe that your life is in danger then we may pass your information onto an appropriate authority (such as the police, social services in the case of a child or vulnerable adult, or GP in case of self-harm) using the legal basis of vital interests.

We may share your case history in an anonymised form with our peers for the purpose of professional development. This may be at clinical supervision meetings, conferences, online forums, and through publishing in medical journals, trade magazines or online professional sites. We will seek your explicit consent before processing your data in this way. Data is shared internally with administrators for the purpose of verifying payments and refunds.

LEGACY DATA
Applicants to Rosie Weston Nutrition accepted or otherwise are kept on record for up to 3 years. Customers who have been barred, banned or otherwise excluded are kept on record to prevent renewed access to Rosie Weston Nutrition in keeping with the interests of public safety.

 

DEVICE SPECIFIC DATA
The following information may be collected through your device and browser:

  • Your devices IP address (collected and stored in an anonymized format)

  • Your email address including first name and surname

  • Device screen size

  • Device type (unique identifiers) and browser information

  • Geographic location (country only)

  • Preferred language used to display the webpage

 

DIGITAL LOG DATA 
Our servers automatically record information which is created using our software. Data includes:

  • Referring domain

  • Pages visited

  • Geographic location (country only)

  • Preferred language used to display information

  • Date and time when pages were accessed or created

 

CONSENT 
Using Rosie Weston Nutrition service’s is an optional process. By working with Rosie Weston Nutrition, you consent to receive information relating to the activities of Rosie Weston Nutrition. This could be an email to remind you of your appointment, to inform you of any changes, in the event that we may move business or change our number, to remind you of payment of consultation, supplements or biochemical testing information and communicate nutrition and lifestyle plans. 

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that we think may be relevant.

 

OPTING OUT
Opt out mechanisms are in place on all of Rosie Weston Nutrition mailings and communications. Users can choose to opt out at any time by clicking the opt-out button at the bottom of mailings or emailing Rosie Weston Nutrition (hello@rosiewestonnutrition) directly with a request to opt out.

 

USE MADE OF PERSONAL INFORMATION
Personal information provided to Rosie Weston Nutrition will be used for the purposes of providing services to our clients. Any personal information which is collected by Rosie Weston Nutrition will be used by Rosie Weston Nutrition only in accordance with current data protection legislation.

In addition, personal information may be used for statistical analysis.

Personal data will be collected and processed by Rosie Weston Nutrition for the following purposes:
(1) To deliver nutritional therapy and lifestyle support
(2) Administration
(3) To validate and confirm your details
(4) To validate and confirm your rights to access free and discounted offers with external companies
(5) To validate and confirm your status (at your request) to external companies
(6) To process diagnostic tests
(7) To register your attendance at Rosie Weston Nutrition
(8) To record complaints or misdemeanors.

Processing personal data for the above purposes may entail sharing the information with employees, contractors, agents and professional advisors and services providers of Rosie Weston Nutrition.

Written agreements exist between Rosie Weston Nutrition and such parties that there must be no further disclosure of such personal data.

 

CONSENT
By providing personal data to Rosie Weston Nutrition users consent to the processing of such data by Rosie Weston Nutrition as described in this Privacy Policy.

 

VERIFYING, UPDATING AND AMENDING YOUR PERSONAL INFORMATION
If, at any time, a user wants to verify, update or amend their personal data they may write to:

Rosie Weston Nutrition
Office 24924, PO Box 6945, London, W1A 6US 

+44 (0)7885557485

hello@rosiewestonnutrition.co.uk

Verification, updating or amendment of personal data takes place within 10 working days.

 

STORAGE OF PERSONAL DATA
Data is stored in a secured, encrypted, cloud based database.

 

COOKIES
There are two types of cookies:

Session (Transient) cookies: These cookies are erased when you close your browser, and do not collect information from your computer. They typically store information in the form of a session identification that does not personally identify the user.

Persistent (Permanent or Stored) cookies: These cookies are stored on your hard drive until they expire (i.e. the are based on a set expiration date) or until you delete them. These cookies are used to collect identifying information about the user, such as Web surfing behavior or user preferences for a specific site.

Take a look at the table below to view which cookies Wix places on Wix sites:

Cookie name                                                                   Life span                                         Purpose

svSession                                                                             Persistent                                          Identifies unique visitors and tracks a visitor’s sessions on a site

 

hs                                                                                          Session                                              Security 

 

XSRF-TOKEN                                                                  Session                                              Security

 

smSession                                                                           Persistent (Two weeks)                   Identifies logged in site members

 

TSxxxxxxxx                                                                          Session                                              Security

(where x is replaced with a random

series of numbers and letters)

TSxxxxxxxx_d                                                                       Session                                             Security

(where x is replaced with a

random series of numbers and letters)

 

RequestID                                                                           Session                                              Track visitor behavior and measure site performance

 

LINKS TO THIRD PARTY WEBSITES 
This Privacy Policy applies solely to the personal data collected by Rosie Weston Nutrition and does not apply to third party websites.

Rosie Weston Nutrition is not responsible for the privacy policies of third party websites. Rosie Weston Nutrition advises users to read the privacy policies of other websites before registering any personal data.

 

SECURITY
Rosie Weston Nutrition holds your personal data in accordance with the security provisions of the UK data protection legislation. The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

If you have any questions about security please contact Rosie Weston Nutrition on +44 (0)7885557485 

 

NOTIFICATION OF CHANGES
Rosie Weston Nutrition will notify all users of any changes it makes to its Privacy Policy. If Rosie Weston Nutrition decides to change its Privacy Policy, it will post such changes on this page so that you are always aware of how Rosie Weston Nutrition uses your personal data.

Users have the right to ask Rosie Weston Nutrition in writing, for a copy of all the personal data held about them upon payment of a fee (“subject access request”) and to request that Rosie Weston Nutrition correct any inaccuracies in that information.

 

YOUR RIGHTS OVER YOUR DATA
You have the right to rectify, amend, correct or erase your data except where there is a legal basis for refusal.